This Privacy Policy describes how ProVent ("we," "us," or "our") collects, uses, and protects the limited information you provide when using our services, including online payments for commercial kitchen maintenance and repair.
At ProVent, we are committed to protecting your privacy. We only collect the following information from our commercial kitchen customers:
General Manager's Name: When provided, we collect and store the name of the General Manager for communication and service coordination purposes.
General Manager's Phone Number: When provided, we collect and store the phone number of the General Manager for communication and service coordination purposes.
The information we collect (General Manager's name and phone number) is used solely for the following purposes:
To communicate with you regarding your service requests, appointments, and completed work.
To facilitate the provision of our maintenance and repair services.
To process online payments for services rendered.
We store the collected General Manager's name and phone number securely. We are committed to ensuring that your information is protected and have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
ProVent does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We do not share your General Manager's name or phone number with any third parties, except as necessary to provide our services (e.g., for scheduling or payment processing, where the payment processor handles payment details directly and we do not store them).
It is important to note that no other personal information is collected, stored, or managed by ProVent. We do not collect sensitive personal data, browsing history, location data, or any other information beyond the General Manager's name and phone number (when provided).
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us.